janitorial cleaning

Happy customer satisfied with her janitorial company's customer service.

5 Signs Your Janitorial Company Actually Cares

Experienced business leaders have long recognized that customer satisfaction is vital for the success of a business.  Yet, within the commercial cleaning industry many companies still operate under the ‘no news is good news’ philosophy. In other words, when it comes to customer relationship management they’ll assume that if the customer quiet, then they must be satisfied with […]

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Retail shoppers dissatisfied with cleanliness of a store.

12 Shocking Statistics on Customers and Cleanliness

It goes without saying that most business owners are concerned with the cleaning of their facility.  The question is: how much importance do customers actually place on it?  How much time and emphasis should be invested into janitorial services?   While some may assume that customers only began paying attention to cleaning after the COVID-19 pandemic, the truth is

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Fire alarm on a wall.

Hidden Danger: How Dusty Indoor Spaces Can Become Fire Hazards

It’s been a rough fire season for many out there. This time of year we’re all reminded of how important fire safety is, both in and out of doors. When you think of indoor fire hazards, common threats such as faulty appliances, electrical wires or gas stoves may come to mind.  However, there is a less

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Busy break room.

How to Keep Your Break Room Clean

For managers of busy offices the goal of keeping the kitchen clean throughout the business day can seem like an impossible dream.  From piles of dirty dishes to empty paper towels, there can be numerous cleaning hurdles.  With the constant hustle and bustle of coffee breaks and the lunchtime rush, it’s enough to make you want to

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Clean commercial office space.

The Number One Thing Most Janitorial Companies Forget to Clean.

Ever look around your office and wonder what the janitorial service might be forgetting?  By the way, don’t feel guilty for doing this…after all, you’re the paying customer.   As you consider the importance of workplace cleanliness we wouldn’t blame you for analyzing what may have been neglected.   Since the suspense is already palpable, we’ll get right to the

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Different types of plastic containers and bottles to recycle.

Plastic Recycling Made Easy

Ever ask, “Is _________recyclable?  Ever wonder what those numbers on plastic containers mean?  For you Captain Planets out there, you already know that proper recycling  can complement your green cleaning practices.  For the uninformed yet curious, we’ll break down which types of plastics are easiest to recycle and why.  This is our guide to plastic recycling made easy. The Society

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A business owner is frustrated with bad commercial cleaning.

The Hidden Costs of Bad Commercial Cleaning

Companies with outstanding customer service will often prioritize the needs of their customers.  They’ll ask the fundamental question, “Is our product or service meeting or exceeding client expectations?”  If a janitorial company isn’t taking the time to consider how the cleaning impacts the customer, then chances are the service will be of poor quality. When a workplace

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Dirt commercial fridge in need of cleaning

Break Room Fridge Cleaning for Less Mess.

We’d like to extend a hand and help out with a common office conundrum: cleaning the breakroom fridge. You’ve seen it before- the busy break room with the fridge that’s packed with mysterious lunch bags both old and new.  Everything is haphazardly shoved inside.  Many items have no names or dates.  Some items are bloated.  Some are growing soft and

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Happy woman considers how to prepare for meeting with a cleaning company.

How to Prepare for Meeting with a Cleaning Company.

Your business is growing and you’re tired of pushing a broom after hours. So you declare with a self-assured fist-pump that it’s time- to hire a cleaning service! How Exciting! Now what?  When outsourcing the cleaning of your business for the first time, a flurry of questions may come to mind.  But the process of meeting with

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Frustrated man holds bottle of cleaner and a sponge

Why Keeping Your Business Clean can be Challenging.

Picture this common scenario: the owner of an ad agency asks employees to perform cleaning tasks during their downtime….only nobody follows through.  Dishes soon pile up in the break room.  There’s an ant trail on the floor (gasp!) So the owner posts a humorous meme near the sink kindly reminding everyone that their mother doesn’t work here.

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