Disasters happen. Is your business ready? 2020 has undoubtedly been a challenging year for businesses of all sizes. It seems no industry is immune to the effects of the Covid-19 pandemic. Or from mother nature’s wrath! Many of us have had to confront these issues head on….but where to begin? Not only can your cleaning company help you with disaster preparedness, but the month of September happens to be the US Department of Homeland Security’s “National Preparedness Month.” To coincide with these efforts, we’re offering tips to help keep your business clean, safe, and ready in the event of a disaster or other emergency.
We’re passionate about helping businesses maintain and protect their physical image. One of the biggest lessons of 2020 is that it’s vital to be prepared. (Stop dragging your feet already!) We encourage everyone in the business community to explore your options when it comes to the following threats:
- Natural hazards like floods, hurricanes, tornadoes, and earthquakes.
- Health hazards such as widespread and serious illnesses like the flu.
- Human-caused hazards including accidents and acts of violence.
- Technology-related hazards like power outages and equipment failure.
How your cleaning company can help
A responsive, professional cleaning company can be your partner in keeping your business both clean and secure. Security is paramount. We know this. You know this. Your business and property are your livelihood. That’s why it’s important to entrust a reputable cleaning company with access to your facility. Keep these things in mind when vetting your commercial cleaning service.
In a sense, your cleaners act as another set of eyes and ears on your property. As such, they’re often the first to discover disasters that occur at night, such as flooding from a pipe break or a broken window. Other examples are kitchen fires, doors and locks that have been pried open, or even that rotten egg smell of a natural gas leak. (Lions and tigers and bears….oh my!) Jokes aside, these are serious matters. Disasters can strike at any time, and that’s the reason why you need a cleaning company with a well-trained staff and experienced leadership. Peace of mind comes in knowing that your cleaning company will take the appropriate action in a timely manner.
Daily steps to ensure building safety and security.
There’s a lot more to janitorial than simply dusting and mopping. While it’s certainly not particle physics, it’s also physically and mentally demanding in it’s own way. The best cleaners are both detail oriented and observant. They’re systematic in their approach; trained to check and double-check all doors as they enter/exit each room. They’ll hit the lights as they go (think green!) They’ll even close windows that have been left open and report any unsecured doors they may come across.
Questions to ask your cleaning company.
Good communication is indicative of an organized management team. This is key. As a business owner, imagine receiving a call at night from police that an alarm is going off at your business. A dozen questions might be swirling in your head all at once….why was it triggered? When? Who? You may wonder about the condition of your business and the contents inside. You may seek answers by calling your alarm company. Often times the janitorial company is the next phone call.
A well-managed commercial cleaning company will look to establish emergency response protocols. When working on disaster preparedness with your cleaning company consider the following:
- Are they available 24/7 to address/respond to emergencies?
- What services are they capable of providing in the event of water damage or similar issue?
- Do their employees go through criminal background checks?
- What steps do they take in addressing emergencies?
Being prepared is a team effort.
Disaster preparedness with your cleaning company is a team effort. As a starting point, it might be a good idea to establish who from your organization you’d like your cleaning company to contact first. Also consider subsequent contacts that need to be made and the order in which people are contacted. Sometimes this can be a facilities maintenance person, the office manager, or even the owner.
Consider sharing information on other vendors as well. If you have a preferred company/contact person who is familiar with your property for services such as plumbing, fire restoration, or maintenance this can be useful information as well.
We know….you’ve got a lot on your mind these days. Being prepared with a plan will bring you and your staff confidence and relieve some of the stress that comes with the unknown. For more helpful tips,
visit the business readiness section of the US Department of Homeland Security. There’s tons of tips on identifying risk, developing a plan, and taking action!
Contact our service consultants at BCS to help you brainstorm disaster preparedness with your cleaning company.
Spread the word! Consider the use of #readybusiness on social media to push awareness to your professional network.
Stay safe out there.
Our copywriting and content wizard specializes in Digital Marketing for commercial cleaning. He can make dirty subject matters interesting and palatable enough for a good lunchtime read. With over a decade of experience in Commercial Cleaning Management and marketing he hopes to inspire more businesses to look good, feel good, and perform good! BA, University of Oregon. pixelforestmarketing.com